Terms & Conditions

Last Updated: 20th May 2024

Jo Anstey, trading as Jo Anstey Image Consultant (“JAIC”). Colour Analysis Berkshire, is a brand under the umbrella of JAIC.

These Terms and Conditions (the "Terms") govern your use of the JAIC website (the "Website") and the services provided by JAIC (the "Services"). By accessing or using the Website and Services, you agree to abide by these Terms. Please read them carefully before proceeding. If you do not agree with any of these Terms, please refrain from using our Website and Services.

Our digital palette specific-conditions including our final sale policy can be found on the Digital Palette Terms & Conditions page. The below Terms & Conditions apply to all sales, including digital downloads.

1. Acceptance of Terms

By using the Website and Services, you acknowledge and agree to these Terms and any additional terms and policies that may be posted on the Website. These Terms constitute a legally binding agreement between you and JAIC.

2. Privacy Policy

JAIC is committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our Services, you consent to the practices described in our Privacy Policy, which can be found below.

3. Copyright

Users cannot reproduce, distribute, modify, or display content from this website or any JAIC materials (digital or hard copy) without explicit permission to do so. Copying or sharing JAIC materials is only allowed with permission.

4. Data Protection

User data is handled in accordance with the below privacy policy.

5. User Account

To access certain features of our Website and Services, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify JAIC immediately of any unauthorized use of your account.

6. Payment

Payment for Services will be processed through a secure payment gateway and/or via Stripe, a trusted card payment processor. Please visit the Stripe website for further information on their terms and data usage. You agree to pay all fees associated with the Services as outlined in the pricing and payment terms provided to you at the time of purchase.

7. Cancellation and Refunds

Cancellation and refund policies for Services are outlined in the terms provided at the time of payment.

8. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, videos, and software, is the property of JAIC and is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any of this content without our prior written consent.

9. Limitation of Liability

JAIC and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Website and Services.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.

11. GDPR Compliance

JAIC is committed to complying with the General Data Protection Regulation (GDPR) and ensuring the protection of your personal data.

12. Changes to Terms

JAIC reserves the right to modify or update these Terms at any time. Any changes will be posted on the Website, and your continued use of the Website and Services after such changes constitute your acceptance of the modified Terms.

13. Contact Information

If you have any questions or concerns about these Terms or our Services, please email contact@colouranalysisberkshire.co.uk

Privacy Policy

JAIC is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and Services.

1. Information We Collect

We collect personal information that you provide to us when you make an enquiry, register an account, subscribe, make a purchase, or use our Services. This may include your name, email address, payment information, and other relevant details.

2. Use of Information

We use your personal information to provide our Services, process payments, communicate with you, request feedback, and improve our Services. We may also use your information for marketing purposes, but you can opt out of receiving marketing communications at any time.

3. Data Security

We take measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

4. Third-Party Services

We may use third-party services and analytics tools (e.g. Squarespace, Google Analytics) to help us improve our website and services. These third parties may have access to your personal information as necessary to perform their functions but are prohibited from using it for other purposes.

5. Your Rights

You have the right to access, correct, and delete your personal information. You can also request information about the personal data we hold about you and withdraw your consent for the processing of your data.

6. Contact Information

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please email contact@colouranalysisberkshire.co.uk

By using our website and services, you consent to the practices described in this Privacy Policy.

UK GDPR Compliance

JAIC is committed to complying with the General Data Protection Regulation (GDPR) when processing the personal data of individuals located in the UK. Our UK GDPR compliance efforts include:

  1. Lawful Processing: We only collect and process personal data when we have a lawful basis for doing so, such as with your consent or to fulfil a Service.

  2. Data Minimization: We collect only the personal data that is necessary for the purposes for which it is processed.

  3. Data Security: We implement measures to protect personal data from unauthorised access, disclosure, alteration, and destruction.

  4. Data Subject Rights: We respect your rights to access, correct, delete, and withdraw consent for your personal data.

  5. International Data Transfers: If personal data is transferred outside the UK, we ensure that adequate safeguards are in place.

  6. Data Protection Officer: Jo Anstey is the nominated Data Protection Officer (DPO) and oversees GDPR compliance.

  7. Data Breach Notification: In the event of a data breach, we will notify the relevant authorities and affected individuals as required by GDPR.

  8. Privacy by Design: We consider data protection principles when designing new processes or Services that involve personal data.

For more information on how we handle personal data and your rights under GDPR, please refer to our Privacy Policy or contact our Data Protection Officer at contact@colouranalysisberkshire.co.uk